Frequently Asked Questions (FAQs) - Cash Registers, Portable Printer, Barcode Scanner, Printer Supplies, Thermal Printers

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FAQs - OMNIPrint Frequently Asked Questions

 
  • What does POS stand for?
  • Why do I need a point of sale system?
  • What is a PC POS system?
  • What equipment is in a POS system?
  • What is a receipt printer?
  • What should I consider when choosing a printer?
  • Why should I use an impact printer (dot matrix printer)?
  • What's the difference between a dot-matrix printer and a thermal receipt printer?
  • What is an inkjet printer?
  • What is a direct thermal printer?
  • What is a thermal transfer printer?
  • What type of point of sale printer should I use to print barcodes?
  • What is DPI (Dots Per Inch)?
  • If I order several printer ribbons will they go bad?
  • What's an auto cutter (automatic paper cutter)?
  • What is a cash drawer?
  • What is a serial interface?
  • What is a parallel interface?


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    What does POS stand for?
    POS stands for Point of Sale. This is a wide-ranging definition that can include all display and merchandising methods used to enable transactions. Point of Sale products refers to both the hardware and software that essentially helps run a business. The POS can refer to: cash register systems, cash registers, point of sale terminals, POS receipt printers, POS pole displays, OEM printers, and all other point of sale equipment.

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    Why do I need a point of sale system?
    A point of sale (POS) system allows you to keep track of your transactions, and provides many facts about tracking the sales results of your business. This will allow you to compare year to date and month to date sales that can provide great insight for the direction of your business. It is a powerful marketing tool to keep a database of your customers. A POS system can also track your inventory, order lists, and allow you to implement any changes as you see fit. In conclusion, a POS system helps you take care of your business in an efficient and effective manner.

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    What is a PC POS system?
    A PC POS system uses point of sale applications that accompany your personal computer for business transactions. Depending on your needs, there are several options to customize a system that is right for your business.

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    What equipment is in a POS system?
    A POS system consists of a computer, cash drawer, barcode scanner, receipt printer, programmable keyboard or touch screen, and the appropriate point of sale applications and POS software. However, you are able to make any changes to this system to create a custom POS system that best benefits your business. Your POS system can also include: point of sale displays, printer accessories, specialty printers, a panel mount thermal receipt printer, and cash register supplies.

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    What is a receipt printer?
    A receipt printer is necessary for all point of sale systems. There are one or two cash drawer ports on the back of your receipt printer for direct attachment. The receipt printer and cash drawer will share a single port on your PC. You have several options to choose from when choosing a pos receipt printer including thermal printers, impact printers, automatic paper cutters, parallel or serial ports, printer speed, and printer resolution.

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    What should I consider when choosing a printer?
    There are several important features to consider when choosing a POS printer. Resolution indicates the quality of the print job where the higher the DPI (Dots Per Inch), the higher the resolution. The print speed of the point of sale printer can be important in saving time for you and your customer. There are also a variety of paper widths to choose from. Depending on how much you will be printing, the type of printer that is right for you may differ.

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    Why should I use an impact printer (dot matrix printer)?
    Dot matrix printers are also called impact printers. Impact printers have a number of pins that strikes the ribbon and then the paper. Impact printers are useful for Point of Sale, barcodes, labels, invoices, statements, reports, and other important documents related to your business. With impact printers, you can make multiple copies (multipart paper) to use for receipts; the image is permanent and will not fade. Impact printers are very cost effective and require an occasional ribbon change depending on the amount of printing you'll be doing.

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    What's the difference between a dot-matrix printer and a thermal receipt printer?
    Dot matrix printers use a series of very small pins that rapidly impact against a ribbon, which causes an image to be transferred to a sheet of paper. Dot matrix printers are reliable and have the lowest operating costs although they are louder than thermal printers. Thermal printers use special heat sensitive ribbons or paper and create images onto the paper. Thermal printers print faster and are quieter than dot-matrix printers and have fewer moving components. Operating costs are higher on thermal printers because of the special ribbons or thermal paper rolls they have to use. Thermal printers cannot print on multi-part forms.

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    What is an inkjet printer?
    An inkjet printer is a printer that uses a process where a stream of liquid ink droplets is shot onto the paper.

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    What is a direct thermal printer?
    A direct thermal printer requires that special "thermally coated" paper be used for printing. The thermal head has direct contact with the thermal paper, which cause the item to be printed.

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    What is a thermal transfer printer?
    Thermal transfer printers require thermal ribbons. The thermal ribbon is found in between the thermal print head and the thermal paper. The thermal head heats up the thermal ribbon and then transfers the image on to the paper.

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    What type of point of sale printer should I use to print barcodes?
    Many types of POS printers can be used as barcode printers. In order to get the best resolution for your bar code, you should use a laser printer or a thermal barcode printer because of the sharp and clean lines they provide. A good quality inkjet printer, equipped with high quality coated or glossy receipt paper will also print barcodes. 24pin dot-matrix printers do a sufficient job printing larger bar codes, until their ribbons start to fade away.

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    What is DPI (Dots Per Inch)?
    DPI refers to the quality of the printer and is directly related to the density of the printhead. An image is produced by a series of dots that appear on the label. The greater the number of dots on the label means there will be higher print quality or resolution.

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    If I order several printer ribbons will they go bad?
    No, our printer ribbons are in sealed packaging. However, if you order several ribbons, it recommended that you store the spare ribbons in zip-lock bag until they are ready for use. The POS printer ribbons will remain fresh as long as you don't open the sealed ribbons until they are ready for use.

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    What's an auto cutter (automatic paper cutter)?
    An auto cutter cuts off the receipt after being printed and is built into certain receipt printers to expedite transactions quickly. By entering special control codes in the POS software you can activate this feature. Auto cutters are also referred to as automatic paper cutters.

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    What is a cash drawer?
    A cash drawer is a necessary component for any point of sale system. Cash drawers are attached to POS printers via serial or parallel ports.

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    What is a serial interface?
    A serial interface is the type of attachment from the serial port of the printer to the serial port of a PC. Serial ports on a PC computer are male containing 9 or 25 pins.

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    What is a parallel interface?
    A parallel interface is the type of attachment from the parallel port of the printer to the parallel port of the PC. It is always a 25pin female parallel port on a PC. Most parallel ports on printers will have a Centronics interface, but sometimes may require other interfaces.

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