To request a Return Material Authorization (RMA) number, please fill out the below form and click Submit - we will promptly respond to your request. To properly track your returned product, OMNIPrint requests that you review the information carefully before pressing the Submit button.

If you require additional space for return items or comments, feel free to download the .pdf version of the RMA Form by clicking here. Please fax the downloaded form to OMNIPrint, Inc. at (949) 833-0040 to receive an RMA number.

On-line Form Instructions
1. Please complete all fields. Fields with an asterisk (*) are required. List Product Name and Serial Number for each unit being returned.

2. OMNIPrint will email back to you with the RMA number(s).

3. When you receive the RMA number(s) make copies for each carton that you will be sending plus one copy for your records and one to use as a packing list.

4. Prepare a shipping label, including the RMA# as instructed below. If using multiple shipping containers mark each container with 1 of 2, of ?, etc.

5. Ship returned products to: OMNIPrint, Inc., c/o RMA Dept., 1923 East Deere Ave, Santa Ana, CA 92705, RMA#

Packages received without "RMA" numbers clearly marked on the outside of the carton will be refused by the service department. All Repair Numbers Not Used Within 30 Days Will Be Cancelled.